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  • Writer's pictureRashidi Kabamba

Emotional Intelligence: Relationship Management

"Relationship management is your ability to use your awareness of your own emotions and those of others to manage interactions successfully" - Travis Bradberry

Emotional intelligence is vital as we have stated in the last three blogs of this series. Within this blog we are going to delve into the last blog which is one of the most important of the three, which is relationship management. A definition of relationship management is "using your awareness of your own emotions and those of others to manage interactions successfully." In order to grow your emotional intelligence you have to be able to sustain and maintain relationships with individuals in your personal life, business, or work. We as humans are social creatures and are bombarded with tons of interactions all throughout the days of our lives.


According to an article by Better Health ( , there are many health benefits for having great relationships, such as

  • Lower rates of anxiety

  • Lower rates of depression

  • Higher self-esteem

  • Strengthen your immune system

  • Recover from disease

  • Lengthen your life

All of these are the benefits of having solid relationships in your personal life. Being lonely has a negative impact on your physical and mental health as well. It can lead to elevated blood pressure, disrupted sleep patterns, and even increased cortisol which is a stress hormone. This is why having strong relationships in your personal life is important because you don't know when you are going to go through adversity and will need a hand to help you get out of it as well. Now for your work life by managing your relationships it only helps increase your productivity, efficiency, and even increases company revenue. Now Daniel Goleman is a pioneer when it comes to emotional intelligence and EQ, he states that there are various core competencies when it comes to relationship management, according to (

  • Developing others

  • Inspirational leadership

  • Change catalyst

  • Influence

  • Conflict management

  • Teamwork and collaboration

These core competencies will strengthen the core and nucleus of your employee workforce because people will start to understand and empathise with each other more. This will lead to more collaborative teams, bolster relations, increase employee morale, and engagement. As a result, your corporate social responsibility would increase as well, and even your company's reputation. These are all crucial qualities of having a company that sticks together and moves forward progressively as a whole instead of individually! Hope you enjoyed my blog, stay tuned for tomorrow, peace! :)

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