"In customer experience, the little things are the big things, pay attention to every detail." - Shep Kyen "Customer validation, getting...

"Pivot or persevere: When you hit something that's not working, you have two basic choices: change directions or keep going." - Eric Ries...

"You have to see failure as the beginning and the middle, but never entertain it as the end." - Jessica Herrin "Investing in myself in...

"The purpose of a business is to create a customer" - Peter Drucker Advertising fashion in order to serve, giving the world music and...